Customer Order Specialist

Location Timisoara, Romania

Pacesetting. Passionate. Together. Since 1899, HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, 39,000 employees worldwide are committed to this with passion, know-how and innovative strength.

Your Functions //

  • Controlling, monitoring and improving of the whole logistics chain for individual aftersales service parts with the aim of maximizing availability and customer service as well as minimizing logistic costs;
  • Monitoring, controlling and clearing of incoming EDI-orders with customer;
  • Manual order and forecast processing form web-portal, e-mail, fax and letter;
  • Processing of short term order requests from customers via phone, e-mail and web-portal over the complete supply chain;
  • Managing of escalation process from operational level to key account manager over factory management up to head of sales and global head of production;
  • Planning and releasing of customer shipments under consideration of transport costs, delivery times and shipment priorities;

Your Competence //

  • Bachelor degree in business;
  • Very good knowledge in SAP modules: SD, MM, SAP DataWarehouse;
  • Microsoft Access and Excel (pivot-tables);
  • Negotiation, conflict and meeting management techniques;
  • Good analytical skills and readiness of mind;
  • Automotive aftermarket logistics incl. flow of material and information; English: business fluent;

Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

Please send us your application through our careers portal, citing reference number HRO-AM-DCS.

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HELLA Romania S.R.L.
Ms. Daniela Mladen
Centura Timisoarei (CT) street, km 5.470, dreapta
307210 Giarmata/Timis