Location Guadalajara, Mexico

Pacesetting. Passionate. Together. Since 1899, HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, 39,000 employees worldwide are committed to this with passion, know-how and innovative strength.


  • Processing complex external and internal customer orders through the whole process chain, as well as

monitoring Kanban control loops to the customer, or controlling consignment movements.

  •  Ensuring complex customer orders to be delivered to the customer, by setting daily, weekly and monthly

priorities for production planning in cooperation with internal positions impacting the production plan.

Raising awareness for customer call-off fluctuations and demand de- or increases effecting production.

  • Ensuring customer satisfaction by communicating appropriately about delivery dates, current supply

situation, constraints, complaints, damages, or changes within drawing status.

  •  Clarifying root causes for delivery delays and communication of adapted delivery schedule to customer.

Joining customer visits for any operational clarifications.

  •  Clarifying root causes for inventory level differences in cooperation with responsible persons
  •  Improving planning quality at plant by analyzing slow sellers and bottleneck devices and share information.

with local planning team for optimization measures.

  •  Determining, entering and managing IT-based master data for area of responsibility

Actively checking customer portals for new logistics requirements, customer performance evaluations and

logistical claims, and trigger necessary actions.

  • Contributing to achieve planned finished goods stock level for complex running projects, as well as

complex ramp-ups, phase-outs, relocations, and ECNs. Supporting also long-term demand planning &

capacity planning by informing proactively all internal planning positions relevant about customer

requirement changes.

  • Supporting the determination of minimum or maximum order quantities of incoming parts, forming costeffective

batch sizes of components and finished goods. Improving delivery service level constantly, by optimizing logistics costs.

  • Training other Sales Planners in performing their daily, weekly and monthly tasks, and support them within

escalations, system settings and communication to customers. Guarantee correct master data and system

settings, and trigger constant process improvements.

  • Ensure corporate guidelines as well as national and international law, regarding processing internal and

external customer orders and initiating their deliveries.

  • Ensuring one face to the customer, from the point the customer demand is received until the final product

is delivered to customer facilities.

  •  Training of new Sales Planners regarding all daily, weekly, and monthly tasks. Regular training & refresh

of knowledge in sales planning team, and granting first level support for any questions

  •  Maintaining plant & shipping point specific master data
  •  Monitoring of system settings and master data, as well as customer delivery service levels for continuous


  •  Aligning and clarifying new system- and process changes with Regional Logistics, starting of change

requests regarding the need of a system change

  •  Supporting Regional Logistics in implementation of ESP-Process
  •  Supporting Sales Planner regarding all tax and export relevant topics


  • Profession / education University degree
  • job related experience Up to 1 year

Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

Please send us your application through our careers portal, citing reference number 90087141.

For people with vision: hella.com/career

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HELLA Automotive Mexico S.A. de C.V.
Mr. Silvia Viridiana Nuño Ruiz
Carretera al Castillo Km. 10,5
C.P. 45680 El Salto Jalisco, Mexico