Telephony System Administrator

Location Giarmata, Romania

Pacesetting. Passionate. Together. Since 1899, HELLA, one of the top 40 automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, more than 40,000 employees worldwide are committed to this with passion, know-how and innovative strength.

Your tasks:

  • Manage, support and maintaining OpenScape Voice/Business telephony and Unified Communication systems.
  • Manage, support and configuring user endpoints (Deskphone, Softphone, Mobile Clients)
  • Day-to-day operational support and maintenance for Telephony infrastructure and users.
  • Diagnose, resolve, and communicate advanced problems.
  • Work on simple and standard service requests & Level 1 & Level 2 incidents.
  • Support to implement low to medium complexity Projects and Tasks.

Your qualifications:

  • Bachelor's Degree in telecommunication or computer field or equivalent combination of education;
  • Knowledge of basic telephony principals & codecs G711, G722;
  • Knowledge of protocols (SIP, MGCP, RTP, H.323);
  • Experience with Cisco or Siemens HiPath 4000 or Unify OpenScape Voice systems are welcome;
  • Experience with QoS implementation and troubleshooting are welcome;
  • Experience with Wireshark and other trace analysis tools;
  • Ability to work well in an international team;
  • Must have excellent organizational, verbal and written communication skills;
  • Advanced English language skills;
  • Prior experience with monitoring of voice network would be advantage;
  • Knowledge of VMware tools required but not mandatory.

Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

Please send us your application through our careers portal, citing reference number HRO-C-IT-BOM.

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HELLA Romania S.R.L.
Ms. Flavia Martin
Centura Timisoarei (CT) street, km 5.470, dreapta
307210 Giarmata/Timis