Sales Account Manager V

Location Northville, USA

Pacesetting. Passionate. Together. Since 1899, HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, 39,000 employees worldwide are committed to this with passion, know-how and innovative strength.

  • Ensure the best possible customer service and satisfaction, and participate in the execution of acquisition activities in accordance with agreed strategies, as well as prepare and conduct presentations
  • Contribute to the implementation of acquisition activities in accordance with agreed strategies, as well as preparing and executing presentations.
  • Monitoring the market situation, competitor activities, customer requirements and trends to maintain and increase market share in the best possible way over the long term.

YOUR TASKS

  • Strategic business development
  • Monitoring the market situation, competitor activities, customer requirements and trends to maintain and increase market share in the best possible way over the long term.
  • Participate in proposing project priorities and participating in cross-functional workshops and meetings.
  • Informing about customer requirements (general customer potential, product requirements) as well as exploiting the full customer potential and, if necessary, participating in the definition of departmental goals.
  • Customer Relationship Management (CRM): Developing and leveraging customer potential
  • Identify, compile and analyze customer requirements based on the hierarchical level; build and maintain personal contact with the customer;
  • Define the contact matrix (purchasing, development, quality and other areas) and integrate the participating internal
  • Supporting (global) customers and (global) Hella companies as well as strategically important locations in order to obtain production contracts
  • Coordinate, prepare and track visits by internal or external customers, including all related work; participate in trade shows and exhibitions; and assist internal departments in their preparation
  • Acquisition: Establishing and restoring customer contacts
  • Contribute to the implementation of acquisition activities in accordance with agreed strategies, as well as preparing and executing presentations.
  • Preparation of offers in consultation with the responsible supervisor(s)
  • Project supervision
  • Participating in development projects for the respective customer to be supported; initiating/stopping internal developments in consultation with responsible persons
  • Processing tasks from internal or external customers and forwarding these tasks to internal or external customers; initiating product-specific rationalisation
  • Value-added measures in consultation with the program management; processing change orders placed by Hella or customers after a project phase.
  • Escalation (internal and external) of problems if the promised objectives cannot be achieved

YOUR QUALIFICATIONS

  • Bachelor Degree Required
  • Master Degree Preferred

WHAT WE OFFER

Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

Please send us your application through our careers portal, citing reference number 90021815.

For people with vision: hella.com/career

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YOUR CONTACT

HELLA Corporate Center USA, Inc.
Mr. Dwayne Harris
15951 Technology Drive
48168 Northville Township, Michigan