ACCOUNT MANAGER (M/W/D) E-COMMERCE

Location Lippstadt, Germany

Pacesetting. Passionate. Together. Since 1899, HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, 39,000 employees worldwide are committed to this with passion, know-how and innovative strength.

YOUR TASKS

  • Design Online customer journey and develop customer measures and initiatives.
  • Enhance new customer acquisitions through analysis of market, competition, potential customer requirements and attractively of pricing.
  • Based on customer feedback and own investigation, further develop Channel specific product range.
  • Design channel specific processes in alignment with Hella requirements.
  • Multi-Project Management and steer external digitalization partner´s.
  • Drive customer interests/requests through Hella organization well as directly the end-customers.
  • Manage account regarding project coordination, service, quality, adherence to schedule and cost control.
  • Prepare and provide offers (in strong collaboration with chief sales manager).
  • Negotiate with customer on pricing and conditions.
  • Build relationship to all hierarchy levels of the customers to penetrate Hella services, products and campaigns (man mapping).
  • Hold the Annual Review with the customer together with the chief sales manager.
  • Define/extent individual customer portfolio strategy.

YOUR QUALIFICATIONS

  • Ideally Online background.
  • Fluent German and English.
  • Entrepreneurial thinking.
  • Data-/ analyses minded.
  • Negotiation and communication skills.
  • Sales best practices and tools know-how.
  • Persuasiveness and empathy.

OUR OFFER

  • Extensive career and further training possibilities as well as flexible working hours
  • HELLA in motion – comprehensive sports and health program with the company's own fitness center
  • Support with reconciling work and family life: two HELLA daycare centers, KidsCamp during vacations, family service, and advice regarding caring for relatives
  • Company restaurants, employee benefits, and a laundry service
  • Company retirement provision with HELLA subsidy

Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

Please send us your application through our careers portal, citing reference number 20190701.

For people with vision: hella.com/career

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YOUR CONTACT

HELLA GmbH & Co. KGaA
Ms. Yvonne Richter
Rixbecker Straße 75
59552 Lippstadt