Warranty Administrator

Location Northville, USA

Pacesetting. Passionate. Together. Since 1899, HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, 39,000 employees worldwide are committed to this with passion, know-how and innovative strength.

  • In this position, you will be responsible for coordinating, tracking, and reporting on all warranty returns from all customers. 
  • Manage warranty part logistic flow which inludes part receiving, shipping, storage, and disposition per Hella procedure.

YOUR TASKS

  • Track warranty part return till the issue be closed by our customer for the entire process.
  • Log warranty part return into Hella tracking system (excel file in Onedrive) and SAP system.
  • Scan all dealer paperworks and upload to MKS folder.
  • Conduct weekly meeting to update the status of returned part within warranty team.
  • Manage the warranty part flow from part receiving, shipping, storage, till part disposition.
  • Contact basic data analysis and part status update.
  • Participate in warranty, or engeering part review and coordinate the followup activities within Hella manufacturing plants as well as customers.
  • Other related tasks within the warranty group.

YOUR QUALIFICATIONS

  • Two (2) to three (3) years experience in automotive quality or manufacturing related activities.
  • College Degree in Engineering, Technology or experienced in automotive fields.
  • Understand or experience in Ford, FCA, GM, or other OEM warranty systems
  • Good data collection, tracking, and analysis skills
  • Excellent PC skills with  Microsoft Excel and Words
  • Strong organizational and communication skills

 

WHAT WE OFFER

Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

Please send us your application through our careers portal, citing reference number 20001622.

For people with vision: hella.com/career

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YOUR CONTACT

HELLA Electronics Corporation
Mr. Dwayne Harris
15951 Technology Drive
48168 Northville Township, Michigan