Lighting Account Manager V

Location Northville, USA

Pacesetting. Passionate. Together. Since 1899, HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, 39,000 employees worldwide are committed to this with passion, know-how and innovative strength.

  • Improve long-term earnings and profits by buildup of sustainable business relationships with original spare parts customers and ensure best possible customer satisfaction


  • Sales strategy management and planning
  • Analyze developments within the market, the customer, the HELLA Business Divisions as well as series sales acquisitions and OE performance indicators.
  • Develop customer-specific goals based on division goals and the above-mentioned analyses.
  • Develop customer strategies to meet goals.
  • Develop and initiate measures and monitor strategy implementation and achievement of goals.  
  • Customer Relationship Management
  • Guarantee best possible customer satisfaction by representing customer interests across divisions within the global HELLA network.
  • Represent the HELLA company to customers.
  • Management of customer escalations across relevant levels of hierarchy.
  • Frame Contract Management
  • Negotiate and implement frame contracts for prices, product life cycles, delivery conditions, payment terms, and scope of delivery with the aim of improving profits in consultation with the supervisor.
  • Quotation Management
  • Recommending and negotiating replacement parts assortments with new projects as well as optimizing the portfolio in terms of life cycle management.
  • Setting prices with consideration of earnings targets and regional market demands.
  • Preparing and conducting customer negotiations.
  • Rationalizing and arguing sales prices using independently created cost detailing
  • Maximizing Business Results
  • Identifying potentials through analysis of performance indicators and project data with consideration of division-, contact-, market and profit goals.
  • Setting mandatory and conditional action items for maximizing profit.
  • Infer effects of budgets and lead budget negotiations with customer.
  • Guarantee effectiveness of measures and achievement of goals.
  • Follow and clarify customer open claims resulting from price or amount differences, quality and logistic errors.
  • Develop, realize and track measures to reduce open claims
  • Lifecycle Management
  • Proactively coordinate project ramp-ups and downs and changes between internal and external partners, as well as agree required business conditions.
  • Coordinate production relocations from customer information and location qualification to advanced production volumes and negotiation of conditions such as price and delivery conditions.
  • Information Management
  • Correct, maintain and supervise customer, project and commercial data (e.g. EOP/VSE, price bindings, minimum order quantities, classic mark, delivery obligation, discontinuation approval) in sales databases (e.g. OTP-Tool) as well guarantee maximum data quality as basis for identifying business potential.
  • Create prognosis of sales quantities and prices in respect to annual business plans.
  • Create and develop OE-specific reporting and transparency tools.
  • Plan, maintain and track result improvement measures within relevant tools (e.g. TPP, GE-Fit, Lion).




  • Bachelor's Degree Required
  • Master's Degree Preferred
  • Lighting Experience is Preferable
  • SAP DataWarehouse, Microsoft Office incl. Access, Outlook
  • Preferable experience with Tesla, Ford, FCA, Rivian or GM.
  • Competency in negotiating, managing conflict and moderating, Strong analytical skills, Quick assessment skills
  • Experience in the automotive after-market, especially with cost-detailing and flow of information and goods




Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

Please send us your application through our careers portal, citing reference number 90096649.

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HELLA Corporate Center USA, Inc.
Mr. Dwayne Harris
15951 Technology Drive
48168 Northville Township, Michigan